Sapiens from time immemorial comfortably co-existed with nature. For innovation and discoveries to flourish, they took the cues from nature. This pandemic acts as a tectonic shift in global workforce functioning. The upcoming years will witness astronomical growth in RPA tools deployed in both mundane and crucial areas of operations across all industries unanimously.

Is the existing workforce ready for the increased use of automation?

Even pre-covid 19 days, the IT industry geared up to the winds of change. However, as a Service provider, we need to understand whether it is empowered to do. This sets the stage for doing a simple analysis through SWOT (Strength, Weaknesses, Opportunities and Threats) technique.

Adopting RPA Bots – Strengths

If automation and RPA bots are going to be the ‘Solution Provider’ during the troubled times, let us have a look at some of their strengths:

Customer service improvement by

• Faster delivery times
• Cutting down on errors
• Facilitates for better logistic planning
• Speeding of restocking process

Increased productivity by creating more demand and more jobs with higher skill level for employee

• Workspace transformation by
• Lesser space required than human
• Work feasibility at inhospitable terrains
• Cutting cost on human security and
• Spending more money on R&D
• Better traceability in Supply Chains
• Both Upstream and Downstream functions
• Reduction in Overhead costs

Business competitiveness will improve, individual businesses play a vital role in increasing overall productivity and compete by exploring opportunities for automation

Adopting RPA Bots – Weaknesses

If pitfalls are eclipsed, then it curtails the process for innovation and better customer satisfaction. Let us not ignore them, but discuss the places calling for improvisation.

Cannot automate everything, except when it is

• Rule based
• High Transaction volumes
• Stable and well define processed

Not accurate in entirety, as

• RPA bots do not contain cognitive abilities, they execute the set of instructions as programmed
• Their accuracy depends upon how they are programmed, if there is error in used logic code, they will replicate the same mistakes time again, except corrected by human intervention
• Monitoring is required not just in initial stages of programming, but periodically

Customer Based:

Each RPA Bots need to be customer based depending upon the business venture. Therefore, the room for maneuvering is limited. When business expansion takes place, since RPA bots are inflexible, there are chances for disruption in operations.

Adopting RPA Bots – Opportunities

Along with Innovation and Research, brings in Opportunities for us to adapt to the changing time and demand either by compulsion or due to requirement. Let us view

Creation of New Job Opportunities

• Provide present employees the feasibility to upgrade their skills to fit for the new position
• Create an expanse of opportunities for the workforce not just directly to the new technology but interlinked technologies utilized

Change in Curriculum in Universities and Educational Institutions

• With introduction of RPA in Curriculum, students entering the workforce fully prepare themselves to accept the challenges of the job markets.

RPA is not expensive, as it

• Does not require replacement of the existing system
• Will be functioning round the clock without any time limit
• The annual cost will be lesser than the cost of the employees working on the tasks

Adopting RPA Bots – Threats

Every centenary innovation faced the Siamese twins of resistance and threat. Yet, it made inroads changing the landscape forever. Let us see how RPA bots’ threats to human chain.

• Initial Investment Costs
• Every Industry needs to incur a cost to adapt to the market demands
• RPA costs incurred are recovered within a shorter span of time due to uninterrupted workflow, no loss time injuries etc.

Potential job losses

• It is a myth surrounding job losses. On the contrary, employees upgrading themselves for a different set of job skills
• Employees’ resumes become stronger as they possess a diversified skill set
• Hiring skilled personnel
• As Universities, upgrade their syllabus making students eligible to join the new industry. Therefore, getting human resources with the right acumen is not difficult

Employee Resistance is an inevitable part of any industry, however, with reassurances and training from employers, the new work experience is gratifying. That said, we can see in real time how robotic automation has the potential to streamline business operations regardless of industry type. If you would like to learn more about robotic digital workers, simple schedule a call and talk to our robotic automation experts.