When the term “robotic automation” was initially coined, people (influenced by sci-fi movies) imagined it as robots moving into office spaces. Little did they understand that it was just a software bot, designed to mimic human actions without using any form of reasoning.

Back office jobs where work entails repetitive tasks, data entry, vulnerability of errors & omissions became a gold mine for the automation industry. Any department or functional area where there is a structured work process and where the work needs no rational thinking, automation can easily be accommodated.

Automation bots can easily fit in any industry regardless of its size and that is why companies from small to large are getting into automation. Let us look into the most common 4 problems addressed by automation.

• Business turnover - irrespective of the size of the firm, there is always scope for production improvement. Companies want to increase their production with minimum additional cost. Automation gives you the window, where you can enhance the accuracy, time and quantity of your product in a competitive environment. Increased production results in increased sales and thereby increased business turnover.
• Employee satisfaction - Millennial employees easily get dissatisfied with their work especially when it is not challenging enough and involves too much repetitive and monotonous work. Automation gives the companies a chance to pass on the laborious work to robots and more challenging tasks to its employees. This results in better employee satisfaction.
• Client experience - No matter the size of the business, a dissatisfied customer is a life long lost opportunity. In the social media era no business can take the risk of bad customer experience. Bots help companies to attend to their customers promptly, which results in great customer experience. Using robotic process automation, routine requests can be addressed by bots, leaving employees enough time to attend to the specific and custom enquiries by the customers.
• Staying competitive - Companies that adapt and embrace new technologies tend to stay one step ahead of their competition. Since robotic automation is a new innovation and provides beneficial results, any firm which deploys them early gets the prized market share, goodwill and distinction to better their market prospects.

Also read : How to persuade management to adopt Robotic automation at an accounting firm?

We at Integra specialize in robotic automation in the accounting area and we have built several ready made solutions for accounting firms. Accounting firms of all sizes can benefit from our AI accounting automation solutions. If you would like to see a demonstration of the bots, kindly give us a call or send a message.