Does Robotic Process Automation Impact Employee Morale

Does Robotic Process Automation Impact Employee Morale?

Dec 29, 2023

Every innovation is judged as a job-killer before accepting it as a benefit to the society.  Labour unions parade on the street to voice their opinion as predicting doomsday for workers.   In reality, technologies empower employees to strike a right balance between professional and personal life.  Level headed employees embrace new ideas bringing positive changes to the workplace.

The robotic automation industry is a recent innovation, it gained strength and recognition because of its ability to understand, resolve and simplify the business process. Robotic automation’s impact is felt more in those areas of operations where humans

  • Performance is poor and inefficient
  • Time wasted unnecessarily in doing standard and repetitive jobs
  • Intervention is less

It is therefore necessary for any company to get employeesto actively participatein the process when changes are imminent.

Steps taken by Management for involving employees

1. Educate the employees about the necessity for Robotic automation:

Employees will welcome any change taking place, if they are assured that their job is not compromised. This guarantee is done through

  • Train employees to view robotic digital worker as a teammate
  • Educate employees that they will be relieved from repetitive and mundane tasks.
  • Human errors & omissions are eliminated through RPA which in turn will increase employee performance.

2. Introduce healthy communication lines between management and employees:

It is management’s task to open communication at an early stage with employees to be ready for the change through

  • Identifying roles – within the processes that are ready for elimination by employees.
  • Creating new positions – with the help of line managers and employees
  • Introducing – robotic automation in phases through employee participation giving them encouragement

3. Encourage employee creativity skills

Management needs to involve employees in evaluating the processes needing RPA, this helps employees in enabling.

  • Imagination – capability of employees are seen, as they are relieved from performing routine tasks
  • Identification – of exact problem areas in processes are done only through employee’s assistance
  • Commitment – by employees increases due to their involvement in decision making.
  • Restructuring - existing work,enabling employeesto have more human relations.
  • Expanding - human intelligence to free up workers to focus on more strategic tasks

How can RPA brings work-life balance to employees

With deployment of Robotic automation as a co-worker in any firm, the efficiency it brings through increase in productivity, rapidity of work and error free deliverables, adds stability to the life of employees. This stability is achieved through…

  • Reclaimed time spent in more creative work
  • Decrease in stress levels
  • Investment in additional learning
  • Saved hours to spend quality time with family members

RPA is a win-win solution for both management and staff ifthe right processes are selected for automation.

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